Terms & Conditions

1. Introduction: These terms and conditions outline the rules and expectations for using our 24-hour childcare services.
2. Service Description: Our company provides in-home childcare services, where our caregivers care for your child in your own home.
3. Payment Terms: Payment is due when the client book for a service.  Over time services will incur additional fees.
4. Cancellation Policy: Cancellation needs to be made 12h hours before prior to the service time in order to receive a full refund.
5. Liability: Our company is not liable for any damages or injuries caused by third parties or unforeseen circumstances.

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1. Introduction: These terms and conditions outline the rules and expectations for using our 24-hour childcare services.
2. Service Description: Our company provides in-home childcare services, where our caregivers care for your child in your own home.
3. Payment Terms: Payment is due when the client book for a service.  Over time services will incur additional fees.
4. Cancellation Policy: Cancellation needs to be made 12h hours before prior to the service time in order to receive a full refund.
5. Liability: Our company is not liable for any damages or injuries caused by third parties or unforeseen circumstances.

 

Privacy Policy

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1. Data Collection: We collect personal data, such as: child's name,age, address, parent name, medical information ,in order to provide our services.

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2. Data Use: We collect data to provide care, communicate with parents, and manage schedules.

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3. Data Protection: We implement measures to protect your data, including security measures, such as encryption and secure storage.

 

4. Data Sharing: We may share data with authorities, medical professionals as required by law or to ensure your child's safety.

 

Confidentiality and Security

1. Confidentiality: Our caregivers and staff maintain confidentiality regarding your family's personal information.

 

2. Security Measures: We implement security measures to protect your home and your child's safety.

 

Parental Responsibilities

1. Information Provision: Parents are responsible for providing accurate and up-to-date information about their child.

 

2. Communication: Parents are expected to communicate with our caregivers and staff regarding their child's needs and any concerns.

 

Changes to Terms and Privacy Policy

 

We reserve the right to update these terms and privacy policy. Changes will be effective immediately upon posting.

 

Contact Us

If you have any questions or concerns about our terms or privacy policy, please contact us at childcareservices24h@outlook.com